A 5-step Process for Setting and Implementing Q+P Standards with Perspectives from Pulte
Anthony Grisolia, IBACOS
Jim Petersen, PulteGroup
Covering a lot of ground, this presentation by IBACOS Services Manager Anthony Grisolia touches on every aspect of the process required to set and implement quality and performance standards, as well as presenting real-world examples from PulteGroup’s Director of Research and Development Jim Petersen. Attendees pointed to communication problems as one of the biggest obstacles for implementing new standards.
IBACOS' Anthony Grisolia presenting "Making Quality and Performance Your Field Team's Business"
